Sallie Mae is the Taxman
May 29, 2007 10:27 AM
How is a student loan recipient like a taxpayer? When either one falls behind on payments, a collection agency comes knocking. And in either case the collection agency may be Sallie Mae.
A House Ways and Means hearing last week about Collection Agencies Gone Wild questioned the tactics and costs of two IRS-contracted collection agencies: CBE Group and Pioneer Credit Recovery, a Sallie Mae subsidiary.
CBE and Pioneer also work for the U.S. Department of Education (ED), tracking down delinquent student loan recipients. ED's 2006 contract with Pioneer is worth $37 million, while ED's contract with CBE Group is a mere $7 million. (Thanks again to OMB Watch for the Web site about government contracts.)
The kicker is that the IRS has acknowledged that the plan to use private collection agencies "will cost more than hiring additional agents to do the same work."


